Patient-Centered Medical Home

We recognize that you have many choices in the healthcare market today and sincerely appreciate the trust you have placed in us to be your Patient-Centered Medical Home.

As partners in your health care and in order to succeed as your medical home, you and your family will play a vital role in ensuring that we work together toward your health goals.

Your care team will include your provider of choice along with a medical assistant, nurse, referral coordinator, and scheduling staff. You can expect that your care team will work together to ensure your medical needs are met.

 

What is a Patient Centered Medical Home (PCMH)?

Care Center

YOU'RE AT THE CENTER

PCMH puts you at the center of your care; working with your healthcare team, you are able to create a personalized plan for reaching your goals.

Your primary care team is focused on getting to know you and earning your trust. They care about you while caring for you.

Technology makes it easy to get health care when and how you need it. You can reach your doctor through email, video chat, or after-hour phone calls. Mobile apps + electronic resources help you stay on top of your health and medical history.

As defined by the Patient Centered Primary Care Collaborative

 
Patient-Centered
Committed to Quality
Comprehensive
Coordinated
Accessible

There's nothing more personal than your health. We believe in a team approach that puts your needs, wants, and preferences first, making sure you and your family have the education and support you need to participate fully in every aspect of your care.

At Heritage Health, we're constantly improving how we use technology to enhance patient care quality and ensure you and your family can make informed decisions.

Our definition of healthcare includes everything from your brain to your teeth. From physical and dental health to mental health care, disease prevention and your overall wellness is our top priority.

Your healthcare doesn't stop when you leave one of our clinics. Our providers are plugged into the regio's broader healthcare system and work closely with specialists, hospitals, home healthcare facilities, community services, and more.

We know you're busy. So that's why we offer "after-hours" care, 27/7 electronic or telephone access, and strong communication through health technologies; designed to make it easier to see a provider, dentist, counselor, therapist, or psychiatrist.