Chief Executive Officer
Mike Baker has worked with Federally Qualified Health Centers (FQHCs) since 1998. His career began as an AmeriCorps Member at the Stephen D. Ratcliffe Community Health Center in Salt Lake City, Utah. Mr. Baker joined Dirne Community Health Center (now Heritage Health) in 2009. As CEO, Mike has overseen the dramatic growth of Heritage Health, placing it as one of the largest community health centers in Idaho. He has also seen the introduction of several innovative and award-winning programs to address local issues like diabetes, obesity, and depression. His passion for changing the health care system and improving access to care is apparent in all that he does. Mr. Baker has a BA in Psychology from the University of Utah and a Master’s of Business Administration from the University of Phoenix. Mike has been married for 22 years and has three children.
Chief Operating Officer
Eddie Larsen oversees all of Heritage Health’s operations, and he has nearly a decade of experience in healthcare. He works closely with clinic directors and staff to ensure Heritage Health delivers high-quality care to all patients. Eddie also has experience working in information technology for health care organizations. He believes collaboration and teamwork are core principles to follow when pursuing organizational success, and is currently pursuing a doctorate in Business Administration from William Howard Taft University. He earned a Master of Business Administration from California Coast University and a Bachelor’s Degree in Management Information Systems from the University of Phoenix. Eddie loves spending time with his family, and he loves the outdoors, hiking and reading. He carried on his family tradition of enlisting into the U.S. Navy and has created lasting friendships from his enlistment.
Chief Financial Officer
Mark Hampe has over 20 years of experience in finance, accounting, management, and commercial banking. Mark began his career in the field of public accounting before transitioning into commercial banking where he helped business owners across all industries be successful from startups to non-profits, to mature companies with national exposure. Mark joined Heritage Heath in 2015 as a member of the Board of Directors. He served as Treasurer and Finance Committee Chair and was a member of the Board’s Executive Committee. In 2019, Mark took the role of CFO. As CFO, Mark oversees all aspects of the finance and billing department; corporate compliance; revenue cycle management; facilities and purchasing; and the organization’s IT department. There is an expanding and critical void that exists in the current healthcare system, and Mark believes that Heritage Health's mission will help cure that void and offer a better system for delivering healthcare to all that need it. Mark graduated from the University of Montana with a degree in Accounting. He is married to his wife Nancy and has a grown daughter named Hailey. Mark enjoys spending time with family, friends, and golfing.
Chief Clinical Officer
Dr. Rehil-Crest is a graduate of New York Medical College and he is board-certified in Internal Medicine. He has also earned a Master of Public Health (MPH) from the University of Washington. Dr. Rehil-Crest has been practicing medicine in Northern Idaho since 2012 when he moved here after completing his residency training at the University of Utah Hospital and Clinics. Much of his career has been spent in primary care at Heritage Health where he provides comprehensive care for his patients. He also has a special interest in treating patients struggling with opioid addiction. Dr. Rehil-Crest believes the services that Heritage Health provides are vital to the Northern Idaho community. He takes pride in knowing that he works for an organization that will take care of anyone who walks through the door and will bend over backward to make sure that patients can get the medications, treatments, and tests that they need. Dr. Rehil-Crest is a Fellow of the American College of Physicians (FACP). Fellowship is an honorary designation given to recognize ongoing individual service and contributions to the practice of medicine. He and his family live in Athol and enjoy spending time at Farragut State Park, Lake Pend Oreille, and various other outdoor activities.
David Atkins, DMSc, PA-C, LPC
VP of Medical Services
David Atkins has worked at Heritage Health since moving to the area in 2015. His approach to patient care recognizes the importance of addressing both mental and physical concerns to achieve whole-person health while minimizing the use of medications. He is an active member of the Region 1 Behavioral Health Board and North Idaho Crisis Center Board of Directors, plus participates in legislative workgroups related to medical practice in Idaho. Prior to joining Heritage, he worked in primary care, neurology, mental health counseling, and pharmaceutical research. In addition to a bachelor’s degree in psychology and biology from the College of Idaho, he received master’s degrees in Counseling (Boise State) and Physician Assistant Studies (Idaho State). David also earned his Doctor of Medical Science degree from Rocky Mountain University of Health Professions, with a focus on healthcare administration and psychiatric collaborative care. He was granted psychiatric specialty certification from the NCCPA in 2018. Originally from southern Idaho, David enjoys exploring the diverse landscapes of North Idaho with his wife and 2 young children.
Tracey Sutton, LCSW, ACSW
VP of Therapy Services
Tracey joins Heritage Health through Family Support Services, where she has been the Clinical Supervisor since 2010. Her experience working with children and families began in 1991 in Sandpoint, Idaho where she was the Executive Director of a small non-profit organization that used experiential and adventure-based counseling to address risky behaviors. Tracey left Sandpoint in 2000 to be closer to the family on the east coast and served as the Director of School Operations for a therapeutic boarding school for troubled adolescents until she entered the Social Work program at Smith. Following graduation, Tracey was a clinical social worker at Emma Pendleton Bradley Hospital in Rhode Island until 2009, when she returned to North Idaho. Currently, she is the Clinical Supervisor for the behavioral health program for Heritage Health, and a member of the adjunct faculty of Boise State University. Although she supervises the clinical practice of 14-therapists and 9-student interns, Tracey also provides therapy to clients on her caseload. Originally from Long Island, NY, Tracey loves the outdoor recreation that N. Idaho has to offer. Kayaking, hiking, gardening, and biking are her favorite ways to spend free time unless it’s snowing and cross-country skiing becomes the way to enjoy nature with family and friends. Tracey earned her Bachelor’s degree from Lewis-Clark State College on the Coeur d’Alene Campus in 2000 and her Master’s degree from Smith College School for Social Work in western Massachusetts in 2004. Tracey was awarded the 2013 LeRoy Spaniol Educator Award for her contributions toward educating and mentoring new leaders in psychiatric rehabilitation.
Leslie Stone, RN
VP of Clinical Operations
Leslie has worked in the healthcare field for over 20 years. She is a Registered Nurse, and before joining Heritage Health in 2017, she worked in many diverse areas of clinical care, including acute care, women’s services, ambulatory care, and more. Since joining Heritage Health, Leslie has built a strong Triage team, managed cross-functional teams, and now supports clinical operations. Leslie has two children and loves boating and spending time with family and friends.
Jenn Romero, LCSW, ACADC
VP of Addiction Services
Jenn Romero has been with Heritage Health, since 2014. She’s now the Vice President of Addiction Services and she oversees Addiction Counseling and Domestic Violence Offender services in Coeur d'Alene, Kellogg, and St Maries. Jenn completed her Masters' degree in Social Work at Eastern Washington University. Jenn has practiced in the field of addiction for more than 20 years.
VP of Community Relations
Pam Houser's primary focus is raising awareness in the community about our programs, providers, and the people we serve while raising funds for patient care and medical equipment. Before taking the position at Heritage Health, she served as the CEO of the Post Falls Chamber for almost a decade. She is a graduate of The U.S. Institute in Organizational Management. Pam currently serves as a Kootenai County Fire Commissioner, she sits on the advisory board to CDA EDC, the Hayden Chamber, and is a member of Rotary International. She has been honored with awards such as Soroptimist Woman of Distinction for Community Service, Small Business of the Year, and Volunteer of the Year. She has been married to her husband Rich for 36 years. They have 3 grown children and four grandchildren.
VP of Human Resources
Monica joined Heritage Health in 2014. She has 13 years of Human Resources experience including recruiting, training, performance management, employee relations, benefit administration, HRIS development, safety, and compliance issues. Prior to joining Heritage Health, Monica held human resources positions at Kootenai Electric Cooperative and Gritman Medical Center. Monica earned her Bachelor of Science Degree in Human Resources Management from the University of Idaho. She is a member of Human Resources Network North Idaho (HRNNI) and the Society for Human Resource Management (SHRM). Outside of work Monica enjoys spending time with her husband Jason and their two girls Ireland and Abigail.
VP of Finance
Janae always had an affinity for numbers and a passion for health care. Originally, she wanted to become a doctor and was taking pre-med courses in college. However, she discovered accounting to be a natural fit. Janae has worked in healthcare for 25 years, including seven at Heritage Health. She earned her accounting degree from Tennessee State University and her MBA from Trevecca Nazarene University. Janae and her husband, Reggie, also run a catering business specializing in southern BBQ. Together they have three children.
VP of Strategy
Allisha has devoted her career to supporting our communities healthcare efforts for over 20 years. She began her healthcare journey in the community at Kootenai Health. She worked for over 16 years there, serving in roles in Information Technology, Training, Provider Services, Project Management, and Operations Management. Allisha volunteers in several areas, including the PMI Inland Northwest Board. She has served in several board roles including President in 2022. Her professional studies and accomplishments include a Bachelors in Business Administration with a minor in Healthcare, PMP certification, and Lean Six Sigma Certification.
VP of Patient Experience
John possesses a passion for serving those in need and brings 26 years of healthcare experience, with 15 of those years dedicated to patient access leadership roles. John has a Bachelor’s degree in Healthcare Administration, which he earned through University of Phoenix. John has a wife of 17 years and 5 children ranging from 5 to 15 years in age. His family has considered Coeur d’Alene their home since 2017, and they love to be active and explore the vast lakes and sites that our community has to offer.