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Kickstart your daily exercise routine now!

Working from home and Zoom meetings became part of the new routine for many Americans during the global coronavirus pandemic.

Combine that with social distancing and avoiding large gatherings of people and it means COVID-19 may be the least of our worries.

“I think a big concern is people being less active and gaining weight,” says Dr. Anthony Rehil-Crest, Vice President of Medical Services at Heritage Health. “Many of us are working from home or not working at all and for many people, their job is their primary source of activity. It’s important to make yourself aware of changes in your activity.”

Weight gain can creep up on people who are not paying attention – especially if you’re wearing sweatpants all day and moving from the home office to the couch to the kitchen and back to the home office.

While no formal studies have been released, it’s a good chance the last 12 months have resulted in weight gain and diminished activity. Health care providers expect to see spikes in diabetes, heart disease, and depression in 2021.

Heritage Health’s Vaccination Efforts

Heritage Health is offering the coronavirus vaccine to our patients who are 65 years and over at our clinics in Coeur d’Alene, Post Falls, Rathdrum, and Kellogg. The Kellogg clinic is offering drive-through vaccinations. Call (208) 620-5250 to get on the vaccine waiting list.

Masks Required for Entry at Heritage Health

Masks Required at Heritage Health

Heritage Health is requiring its patients to wear a mask or a face covering to their medical, dental, Family Support Services, and Restored Paths appointments.

This new requirement is to help reduce the spread of the coronavirus, following an influx of new cases across the region, said Dr. Peter Purrington, Heritage Health’s Chief Clinical Officer. “The surge of COVID-19 cases here has prompted this step,” said Dr. Purrington. “If a person doesn’t feel comfortable wearing a mask or they’re not able to wear a mask, we have telehealth appointments available for them.”

Telehealth allows a patient to receive care via the phone, handheld device, or personal computer. Cloth face coverings are most likely to reduce the spread of COVID-19 when they are widely used by people in public settings. The Centers for Disease Control recommend wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies) especially in areas of significant community-based transmission. The most important part about wearing a mask or a face covering is to cover the nose and mouth, and there is no need for extra filtration either.

All Heritage Health employees are wearing masks and exam rooms are thoroughly cleaned and sanitized between each appointment. “We’re taking every step to protect the community,” said Purrington. “Together, we will get through this public health crisis.”


Due to concerns with the coronavirus COVID-19, our organization has postponed our upcoming beeBOLD Community Breakfast event. This information will continue to be updated. If you have already RSVP'd, we will be in contact providing updates.

Heritage Health exists for the sole purpose of delivering a healthcare experience that provides hope, inspires change and extend the lives of our patients and our community.

Our focus for 2020 is “beeBOLD” in everything you do. Please join us for our annual update, where we will share our impact on our community, what our goals are for the future and how you can be a part of it all.

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Introducing Telehealth

Heritage Health now offering


Heritage Health is now offering telehealth for its medical, behavioral health and psychiatric patients in response to the coronavirus pandemic.

This new option will allow Heritage Health’s 30,000 patients to address medical problems, both ongoing and new, says Heritage Health’s Chief Medical Officer Dr. Peter Purrington.

“This gives health care providers a vital tool to help our patients,” says Purrington. “It will help reduce the spread of the coronavirus and lessen the burden on our community’s health care systems. Patients concerned about having the coronavirus could speak with their doctor, physician assistant, or nurse practitioner virtually to learn about testing and what they should do next.”

Using telehealth, patients can consult with a medical professional via phone and/or computer.

Telehealth also gives patients with ongoing issues a mechanism to see their provider from the comfort of their own home. For example, a patient with diabetes wouldn’t have to postpone a regular follow-up visit with their provider. The patient could communicate with their provider via the phone or with many video platforms, such as Skype, Zoom or WhatsApp.

Medicare officials said on Tuesday that it will expand coverage for telemedicine across the country to help seniors with health problems stay at home to avoid contracting the coronavirus.

Previously, Medicare patients were limited in their coverage when they used telehealth and would previously only receive coverage for routine services in certain circumstances, such as if they lived in a remote location. But the federal government said that Medicare would temporarily pay clinicians to provide telehealth services to its patients including mental health counseling, common office visits, and preventative health screenings.

Patients using telehealth are normally required to fill out waivers before accessing telehealth, but those waivers can be done verbally and documented during your telehealth visit.

“Your medical information will continue to be confidential,” said Purrington. “We want our patients and families to be confident that they can use telehealth as a trusted resource to communicate with their medical or behavioral health provider.”

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COVID-19 (Corona Virus)

COVID-19 information hotline


In an effort to reduce the burden of calls on Healthcare Facilities, Panhandle Health has coordinated an Information Hotline to address any and all questions/concerns. 

Coronavirus Disease

Q. What are coronaviruses?

A: Human coronaviruses were first identified in the mid-1960s. They are a respiratory virus named for the crown-like spikes on their surface. We are currently aware of seven different types of human coronaviruses, four of which are associated with mild to moderate upper-respiratory tract illnesses, like the common cold. Other types of the virus include severe acute respiratory syndrome (SARS), the Middle East Respiratory Syndrome, (MERS) and Coronavirus Disease (COVID-19), which is responsible for the latest outbreak. Although COVID-19 is similar to the other types of coronaviruses, it is unique in many ways and we are still learning more each day.


Q. How do you get infected with COVID-19?

A: COVID-19 is spread by close person-to-person contact from droplets from a cough or sneeze, which can get into your mouth, nose, or lungs. Close contact is defined as being within approximately 6 feet of another person. There aren’t many cases in the U.S., so the risk of contracting COVID-19 is low.


Q. How do I know if I have COVID-19?

A: If you were recently exposed to someone with a confirmed case of COVID-19 or have been in a place where an outbreak has occurred within the last two weeks the following symptoms could indicate you have contracted COVID-19: - fever; - cough; or - shortness of breath. Unless your symptoms are severe, it is recommended you call your healthcare provider first before entering a healthcare facility. When speaking with a healthcare provider in-person or on the phone, be sure to note your symptoms, travel history, or if you were exposed to a person diagnosed with the virus.


Q. How severe is this illness?

A: The World Health Organization says 80% of people with COVID-19 have a mild form of the illness with cold- or flulike symptoms. The people most likely to get seriously ill from this virus are people over 60 and/or those with pre-existing health conditions. It is estimated that for every 100 cases of COVID-19, between two and four people would die. This is very different from a coronavirus like SARS, where nearly ten in 100 sick people died from the illness.


Q. I see people wearing masks, should I be doing that?

A: Health officials in the U.S. do not recommend the use of masks among people not showing symptoms of COVID-19. People in places where spread is more likely, may have been instructed to wear masks to prevent infecting others and to possibly prevent getting ill from close contact in crowded places.


Q. What can I do to prevent getting sick from COVID-19?

A: The following tips will help to prevent COVID-19 as well as other respiratory viruses: • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.

  • Don't touch your eyes, nose, or mouth, especially with unwashed hands.
  • Avoid close contact with people who are showing symptoms of illness.
  • Clean and disinfect frequently touched objects and surfaces.
  • Cover your cough or sneezes with a tissue or sneeze into your elbow. Throw the tissue in the garbage and make sure to clean your hands afterwards.
  • Stay home when you are sick


Revised 2/27/2020