Sliding Fee Program:
It is the mission of Heritage Health to provide aﬀordable medical, dental and mental health services for the community without regard to a person’s ability to pay. Patients will have the opportunity to discuss their payment options at the time of check-in at the health center or afterward with one of our ﬁnancial consultants.
Heritage Health accepts a wide range of medical and dental insurances. Patients with insurance plan(s) are expected to pay the co-payment amount that has been established by their insurance company at the time of service. Heritage Health will bill a patient’s insurance for all services; patients may be responsible for additional expenses not covered by their insurance company. Patients may also be eligible for our sliding fee discount that can be applied to the outstanding balance as long as doing so is not prohibited by our contract with the insurance carrier. We will make every attempt to help patients understand their coverage, charges, and discounts available to them.
Sliding Fee Discount:
All patients are eligible for our sliding fee scale. A sliding fee scale means that fees charged to you for services provided may be discounted based upon household income and family size. These discounts are available to patients based on the guidelines provided annually by the federal government. To apply and qualify for the sliding fee scale we will need (one) of the following listed below for each applicable member of the household:
Routine Medical Care
Chronic Disease Management
- Coeur d'Alene (81)
- Kellogg (11)
- Post Falls (7)
- Rathdrum (2)
- St. Maries (5)
Please provide these documents at the time of your appointment as we will be unable to apply any discounts without proper documentation. If you ﬁnd that you are unable to pay for your care we want to help. There are multiple options available to help you. Please contact our billing oﬃce if you would like to ﬁnd out more. You will not be refused care based on your ability to pay for services.
*Due to the high cost of supplies, patients will be required to pre-pay their portion before being allowed to schedule Dental Restorative Services. All other services are available without the pre-payment requirement. Please contact us if you have any questions.
Sliding Fee Discount Groups for Medical + Psychiatric Services
Based on family size and household income
*Nominal Fee Schedule Services Index
Medical, MAT, or Psychiatric Visits
Laboratory Tests | LabCorp
Shared Medical Appointments
Preventative/Emergent Services, Restorative Services, Dental Products
Medication Assistance Program (MAP) | Group Therapy (FSS)